Return Instructions

  • To initiate the return process, complete our ONLINE RETURN AUTHORIZATION FORM.
  • You will receive a confirmation email with all your return details. 
  • Print this form with your product(s) and return to :

    4101 DUBLIN BLVD SUITE F#129
    DUBLIN, CA 94568

To ensure we receive your return as soon as possible, please send it insured via USPS, Fed Ex, or UPS.   We cannot refund packages that are lost, so having a tracking number is advised.  Shipping fees are not refundable.

Your return will be processed within 5 business days of receipt of your package.  A confirmation email will be sent and the refund will be credited back to the original form of payment.  The refund is immediately sent back to your bank, however the timing of deposit back to your account is based on your band.

BELLAME Beauty offers our Customers and Partner a 100% money-back satisfaction guarantee on all of its products within 45 days from the date of purchase.

Partner Starter Kit orders and or sales tools can be returned within 30 days from the date of purchased and will be assessed a 10% Restock fee as noted in our Partner Policies & Procedures.

Taxes & Shipping fees are non refundable on any product purchase, Starter Kit, or sales tools.

BELLAME Beauty reserves the right to withhold the shipping charges from the refund if the shipping costs for the returned items were waived when the products were purchased through discounted shipping costs.

Not the product you ordered or did you receive a damaged product? Call 833-BELLAME (235-5263) within 7 days of receipt or by email [email protected] with your order number to have your product replaced.

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